Boutique Strategy. Elevated Service. Real Results.

We provide tailored strategies to enhance service delivery, optimize profitability, and streamline operations for lifestyle-driven boutique hotels, independent resorts, and residential hospitality properties. Leveraging over two decades of hands-on industry experience and a valid Florida CAM license, we are uniquely positioned to support both hospitality operations and residential-resort hybrids.

About Us

PROJECT-BASED CONSULTING

Best suited for defined initiatives such as pre-opening, SOP implementation, or focused operational audits.

MONTHLY RETAINER

Ideal for properties seeking continuous guidance, oversight, and strategic alignment through an ongoing partnership.

HOURLY / Ā-LA-CARTE

Perfect for clients needing expert input on specific tasks such as training sessions, guest experience audits or departmental assessments.

Smarter Hospitality Starts Here.

A Look Into Our Hospitality Impact

"Jennifer joined us at a critical inflection point. Our occupancy had plateaued and our brand felt stagnant. Within months, she led a complete culture shift—retraining staff, refining service standards, and reimagining the guest journey. The result was a 22% lift in RevPAR and a notable rise in repeat bookings. Jennifer’s leadership was not just operational but also transformational."

Trump International Beach Resort

"Jennifer was instrumental in the successful launch of Arlo Wynwood, joining ahead of our opening to help shape operations, culture, and guest experience from the ground up. Her deep understanding of the Miami market, paired with her ability to lead with both vision and precision, helped position Arlo not just as a hotel, but as a cultural anchor in Wynwood."

Arlo Hotels

"Jennifer has a rare ability to see both the macro vision and the micro details—she’s a true asset to any hospitality team looking to evolve and excel. She quickly identified gaps, proposed tailored solutions, and helped us implement changes that improved service consistency, brand alignment, and bottom-line performance."

SIXTY Hotels

1 / 3